Customer Testimonials

Mick Guy - Vendor
Photography is second to none
Ben Rose provided a very professional service from start to finish. All members of staff very friendly and helpful. Kept us in the loop with everything. Photography is second to none.
Mick Guy - Vendor Chorley
Handled both our purchase and sale and were excellent
Ben Rose handled both our purchase and sale and were excellent. We secured an offer within 3 weeks and Ben Rose facilitated our offer on our purchase. Through our moving process we found all the team to be polite , efficient and informed our sale/purchase. Leanne was great at facilitating completion dates for our chain and pulling the process together. I would not hesitate to recommend or use them again in the future. Thanks!!
Carolyn Williams - Vendor Chorley
Our experience with buying has been fantastic
We didn’t actually use Ben Rose to sell which I wish we had now. Our experience with buying has been fantastic, our completion day was extremely stressful but Leanne was absolutely fantastic. Thank you all at Ben Rose !
Elyse Loftus - Buyer Chorley
Mareks Kiscenko - Vendor
An absolute pleasure from start to finish
Working with Catherine Byfield and her team was an absolute pleasure from start to finish! Selling a home can be a stressful process, but their professionalism, guidance, and clear communication made everything feel smooth and manageable. I truly felt like I was in great hands and appreciated how seamless they made the entire experience. I couldn’t be happier with the outcome and am incredibly grateful for their help. I highly recommend Catherine and her team to anyone looking to sell (or buy) a home—you won’t be disappointed! Thank you again for everything!
Mareks Kiscenko - Vendor Leyland
Patrick Dolan - Vendor
Easy to contact and returned calls when promised
Recently sold my property with Ben Rose Leyland branch. Despite a slow start and a sale falling through non of which could be attributed to the estate agent I was kept informed and updated throughout the process. Ben Rose were easy to contact and returned calls when promised. A special mention to Aaron who went above and beyond on more than one occasion to push things along. Would recommend based on my personal experiences with them as a Company.
Patrick Dolan - Vendor Leyland
Sophie Kilshaw - Vendor
Advertising, Communication and Sale techniques are fantastic
I sold my house with Ben Rose and I cannot recommend them enough! Their advertising, communication and sale techniques are fantastic. We had viewings and offers within a few days and they supported me every step of the way through the sales process. They chased both solicitors to try and keep the process moving smoothly and answered any email or phone call promptly. I would like to especially thank Kayleigh who supported me a lot throughout the sale. Thank you!
Sophie Kilshaw - Vendor Bamber Bridge
Lauren Beattie - Vendor
Great with facilitating our house sale
Great with facilitating our house sale, professional with viewings and helpful on completion. Thank you :)
Lauren Beattie - Vendor Chorley
 Lauren Beattie - Buyer
Great with facilitating the purchase of our family home
Great with facilitating the purchase of our family home, even with difficulties on completion day they remained really helpful and pushed to get this through :) Thank you
Lauren Beattie - Buyer Leyland
Philip Lester - Vendor
Made everything easy
Made everything easy very happy experience
Philip Lester - Vendor Leyland
Neil Rogerson - Vendor
Mia and Darcy were very helpful
Excellent throughout the sale. Mia and Darcy were very helpful
Neil Rogerson - Vendor Longton
Suchita Shah - Buyer
Very professional and super supportive
Very professional and super supportive. Special thanks to Katie and Fatima.
Suchita Shah - Buyer Chorley
Laura Banks - Vendor
Excellent service from start to finish
I would highly recommend Ben Rose. They gave us excellent service from start to finish and when things didn’t quite go to plan, their advice and expertise was invaluable.
Laura Banks - Vendor Chorley
Great service from Megan and Sophie
Great service from Megan and Sophie. Always quick to respond and always to the point. Very helpful and easy to communicate with. Made the experience a whole lot easier
Steven Tanner - Tenant Lettings
David Watson - Landlord
Great family run business
Great family run business.. Communication is brilliant Just had the brochure put together and the photos ( thank you Stacey ) are amazing I'm so very happy with the presentation. Thank you
David Watson - Landlord Chorley
Rosemary and Steve Carder - Buyers
Nothing was too much trouble
Thank you so much for your expert help in finding exactly what we were looking for in a property. A Special Big Thank you to Harmony for the warm welcome and wonderful help that she gave us, as soon as we walked in. Nothing was too much trouble to her. She listened to us and understood exactly what we were looking for. Made appointments and emailed us with updates. Also to Jordan for her help at the property and Lesley for showing us around another property. We would definitely recommend your Company to others looking for help selling or buying a property.
Rosemary and Steve Carder - Buyers Chorley
Ronald Clive Moon - Vendor
Top notch service
Friendly, helpful, informative and reactive. Top notch service
Ronald Clive Moon - Vendor Longton
Samuel Akhigbe - Buyer
It was a very smooth transaction
It was a very smooth transaction, the staff were very very helpful by giving us all needed advice and support.
Samuel Akhigbe - Buyer Bamber Bridge
Megan and Sophie have been extremely helpful throughout the process.
I had such an amazing experience with Ben Rose. as I am young and this is my first rental property, this was a daunting process for me to start, however, from the viewing with Joanne she made me feel at ease and answered any questions I needed. As well as this, Megan and Sophie have been extremely helpful throughout the process. No matter how many times I had called and had questions they were always extremely knowledgeable, helpful and polite. I’d recommend Ben Rose any day as this is the only Lettings agents that have gone above and beyond to help someone like me! Thank you to the team, Joanne, Megan, and Sophie you’ve all been great!
Leah Jones - Tenant Lettings
Neville Oddy - Vendor
Ben Rose were very professional and helpful
House sold very quickly. From start to finish Ben Rose were very professional and helpful. Katie and Danielle worked very hard to get exchange organised. Very pleased with the service provided
Neville Oddy - Vendor Chorley
Laura Hayes - Buyer
Ben Rose were fantastic
Ben Rose were fantastic, much better I might add that the estate agents we used for selling our home. Thank you 😊 settling in nicely
Laura Hayes - Buyer Chorley
Louise Brennan - Buyer
Always kept in contact to update us with the sale
Excellent estate agent. At one point wasn’t able to print off some documents from solicitor and Tammy helped me out and printed everything off for me. Always kept in contact to update us with the sale. Would highly recommend them and will use in the future 👍🏼
Louise Brennan - Buyer Chorley
John Lorimer - Vendor
Professional at all stages
From putting the sale of my house with yourselves I've been very, pleased with the way things have been handled. Since the initial valuation you've been professional at all stages, keeping me advised of viewings, offers and queries. From putting the house on the market to accepting an offer was all within less than 3 months and that was over the Christmas period too. Thank all your staff for the professionalism displayed throughout and should I ever need to market a property again I will be sure to call upon your services.
John Lorimer - Vendor Chorley
Chris Thornborrow-Jones - Vendor
Fantastic marketing photos and video
Absolutely delighted with the team at Ben Rose for the way they dealt with the sale of our property. Starting with Simon’s enthusiasm and knowledge of the market, and then the fantastic marketing photos and video, we had lots of early interest, and secured a sale at a good price within a week. Couldn’t be happier. Checked in regularly with us during the contract phase and were great to deal with throughout. Highly recommend
Chris Thornborrow-Jones - Vendor Chorley
Andy Laverty - Vendor
Not your typical high street chain
Having not sold a house for several years, I recently found Ben Rose Estate Agents a pleasure to deal with. At each and every step of the sale, from start to finish, they guided me through the process. I found them to be both very knowledgeable and extremely professional. This is definitely not your typical high street chain and in my opinion I found each person representing Ben Rose, during the sale, to be thoughtful, polite, straight talking and honest and would definitely recommend them.
Andy Laverty - Vendor Chorley
Maureen Mayor - Buyer
Pleasure to deal with
Catherine was so professional in her dealing with securing the sale of 26 Hambleton Close, Longton, very transparent in her advice and a pleasure to deal with. Also Marcy Campbell has been a credit to your Agency, helpful, professional and informative in all we have asked of her.
Maureen Mayor - Buyer Leyland
Megan Dunnett - Tenant
I just cannot fault my experience so far
October 2024 I moved into a house through Ben Rose. This is my second privately rented property I’ve moved into and my first experience wasn’t great. When we first moved in to this house it wasn’t in the best of states. It’s taken a lot of work, but now it’s like a whole new house from the outside to the inside. Ben Rose has worked with us all the way through. Any repairs that was needed they’ve had someone come and resolve within days of reporting it. Any concerns we’ve had they’ve listened and took on board what we’ve said. They’ve talked us through future plans to improve the premises. I just cannot fault my experience so far with them. Joanne and Sophie from lettings is who I’ve mainly dealt with and they’ve always got back to me with solutions. Just want to thank them both for all their help from start to finish, even with the moving process you were patient with us didn’t rush us one bit and we couldn’t be more grateful.
Megan Dunnett - Tenant Lettings
Norman Williams - Vendor
No hesitation in recommending Ben Rose
Having used Ben Rose estate agents previously we were very confident in using them once again, and again a very professional and friendly service nothing to much trouble, the marketing was spot on the photos did our house proud, we sold in approximately three weeks at full asking price, no hesitation in recommending Ben Rose
Norman Williams - Vendor Chorley
Joanne has gone above and beyond
I have had so many positive experiences of the lettings team at Ben Rose in so many ways. The team are very efficient at ensuring all our properties comply with the required checks and legislation. We are in safe hands. Sophie and Meghan keep in constant contact with us and always attend to everything quickly and provide a brilliant quality of service. They have helped us sort out so many issues ,some well beyond their remit. Recently we have had a complicated and emotional issue to deal with and Joanne has gone above and beyond to advise and support us every step of the way. She has demonstrated real concern for both us as landlords but also empathy and concern for the tenant. This situation is now resolved to everyone's benefit, thanks to her experience and hard work. Thank you so much Joanne. I would not hesitate to recommend the Ben Rose lettings team for having our back every step of the way.
Jill Halliwell - Landlord Lettings
Kaan Herkmen - Landlord
They found me an excellent tenant
I have been letting with Ben Rose for 4 years now. They found me an excellent tenant who looked after the property very well. Sophie & Megan jointly manage the property on my behalf. They always, very promptly, deal with my queries, in a thoroughly professional, coordinated, friendly manner. They have been especially helpful finding reliable contractors to carry out maintenance & remedial works, both exterior & interior. A very appropriate new tenant, was found for me in record time (before I even formally advertised!) by the Lettings Manager Joanne! Ben Rose was recommended by a friend who is a landlord in Leyland, after he did wide ranging research into all the local estate agents. Best advice he ever gave me & I have never regretted it!
Kaan Herkmen - Landlord Lettings
Catherine went above and beyond for us
Thank you so much to Catherine, the Branch manager at Ben Rose Leyland. Even though we weren't successful in being able to purchase our dream home, Catherine went above and beyond for us. She showed empathy and kindness when she had to make the difficult telephone call to inform us of the result and encouraged us to stay positive in our search for our perfect home. All her team have been wonderful.
Emma Temple-Milnes - Buyer Leyland
Paul Bentley - Vendor
Highly recommend
Very good experience all the way through the sale period highly recommend
Paul Bentley - Vendor Bamber Bridge
 Michelle Heise - Vendor
All the staff were amazing
Ben Rose Estate Agents were fantastic in dealing with my house sale . I had a very stressful time, as I had a tenant who was very difficult to deal with. From start to finish all the staff were amazing especially Tammy who dealt with my tenant and with their solicitors regularly they really helped when I was very stressed. If you need an estate agent look no further than Ben Rose . Thank you Tammy & team I appreciate everything you have done .
Michelle Heise - Vendor Chorley
Professional staff who are knowledgeable
This agent is brilliant, from inspections through to reports. Professional staff who are knowledgeable and carry out their work to the highest standard. Superb customer service who really do go the extra mile, super friendly and efficient. Ben your staff at Bamber bridge office namely Joanne and Sophie are an absolute credit to you. I cannot recommend highly enough.
Heather Welsh - Landlord Lettings
Steve Stretch - Vendor
Fantastic customer service
My selling experience with Catherine, Emily, Aaron, Megan, Marie and all of the Team at Ben Rose was exceptional in terms of the support for house viewings, a constant update of information, fantastic customer service and a genuine desire to ensure the whole process progressed as smoothly as possible. Highly recommended!
Steve Stretch - Vendor Leyland
Kirsten Nokling - Vendor
Lovely dedicated energetic staff
Ben Rose were fantastic to work with. After meeting with Ben Rose along with two other estate agents, I instructed Ben Rose because they really seemed to be listening to me. Their photographer was brilliant, letting me show him all the little house quirks which I wanted photographing and I was very happy with the brochure. They worked collaboratively with me on the brochure and description, letting me add to it and change it. Ben Rose bent over backwards offering to help do viewings and arranged everything for us with good speed. The house was under offer within 3 days of going on the market. The house had fully turned over 16 weeks later. Fantastic service. Lovely dedicated energetic staff. Would use again
Kirsten Nokling - Vendor Chorley
Everyone is so friendly and helpful!
Everyone is so friendly and helpful! Highly recommend Simon, Ashleigh and Oliver. They are always available and willing to help
Emily Bagnoud - Buyer Chorley
Beautiful properties and amazing staff.
Amazing staff and extremely friendly and informative. Couldn't thank Sophie and Megan enough throughout who were both so polite, friendly and helpful. Beautiful properties and amazing staff.
Chloe Appleton - Tenant Lettings
Colin Scowcroft - Vendor
They helped with numerous enquiries
Excellent service provided from Megan, Aaron and Emily through what was a very stressful time. They helped with numerous enquiries relating to a complex sale and were always available for advice when needed. We would not have moved if it was not due to the extra efforts they made and we are so very grateful to them all. You are all a credit to Ben Rose and I would not hesitate to use you again ( I will not be moving though again for a very long time😁) Thank you all!!
Colin Scowcroft - Vendor Leyland
Danielle is always helpful
Amazing, fabulous from start to finish. I have used them for lots of purchases and I never have any problems. Danielle is always helpful on the phone and the process always runs smoothly. I would 100% recommend using Ben Rose. Great service.
Isaac Roberts - Buyer Chorley
 Jessica Bannister - Vendor
I would 100% recommend Ben Rose
Ben Rose have been amazing in the process of putting our property on the market. Simon, who valued our property, was incredibly knowledgeable and approachable, he really made us feel at ease with the process. Aaron, who took the property photographs, was so professional and helpful - the photos he took are perfect & we’re really impressed with the brochure that has been produced. Everyone at Ben Rose is always so pleasant and can’t do enough to help. I would 100% recommend Ben Rose to anyone who is looking to sell their property.
Jessica Bannister - Vendor Chorley
Answers are always prompt
From the onset the team have been amazing! Megan, Sophie and Joanne are very friendly and approachable. Any questions you have they are always quick to help and answers are always prompt.
Gina Mathers - Tenant Lettings
Anita Trafford - Vendor
All the staff were helpful
All the staff were helpful and informative from day one. They are lovely bunch and wouldn't hesitate using them again in the future. Thank you lovelies in the Bamber Bridge office.
Anita Trafford - Vendor Bamber Bridge
We couldn’t be any happier with the result
We recently sold our property through the Longton office and we couldn’t be any happier with the result. The guys sold our house within a week for over asking and Mia couldn’t have been more helpful when things needed sorting and chasing. Thank you so much guys! Would definitely recommend
Sam Sharples - Vendor Longton
Abu Hakim Azmi - Vendor
The team always go above and beyond
Excellent professional customer service. Highly recommended. The team always go above and beyond to help.
Abu Hakim Azmi - Vendor Chorley
Deano Tsimboykas - Buyer
We was kept well informed
We recently bought a property listed with Ben Rose, Leyland. The level of service that we received was excellent from start to finish. We was kept well informed every step of the way.
Deano Tsimboykas - Buyer Leyland
Lisa Rodgers - Buyer
Very helpful and informative
Chris and staff were very helpful and informative. We purchased our dream home within a couple of hours. Thankyou all
Lisa Rodgers - Buyer Longton
Duncan Swan - Vendor
A great sales brochure
Team Ben Rose have been excellent in helping to sell my Dad's bungalow. From an initial no fuss web enquiry; to an honest appraisal and survey; a great sales brochure that helped garner four offers in the first week; to a team who managed the sales process efficiently, professionally and kept in contact throughout as and when necessary. We've no hesitation in recommending Ben Rose - a team who know the market and who know how to work with their clients. And who helped close the sale in less time than we originally expected
Duncan Swan - Vendor Bamber Bridge
Honest and realistic valuation
Absolutely brilliant service, from the honest and realistic valuation discussion, to best in class marketing (the photos really did show off our property), to helping chase solicitors through to completion; always responsive and helpful. Thank you!
Gabbie Smith - Vendor Chorley
A hard working branch
A hard working branch, who local connections to helpful 3rd parties that speed up the exchange process.
Astro Domine - Buyer Chorley
Yvonne Leigh - Buyer
All team members were professional and helpful
Just sold our house with Ben Rose and can honestly say we couldn't fault them ! All team members were professional and helpful, and any queries or worries were dealt with quickly . Many thanks to you all .
Yvonne Leigh - Buyer Leyland

 
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